Archive for July 1st, 2019

Debit Card Tips For Travel

earth-globe-vector-148838Citizens Bank Minnesota’s MasterCard Debit Cards can be used anywhere!  Here are a few things to be aware of regarding your travels.

If you are using your debit card at a gas station outside of Minnesota you must select ‘Debit’ as the method of payment, always using your PIN. Due to recent fraud trends, Credit or Signature method of payment will decline in certain areas.

If you are purchasing from a company that is based International, or traveling outside of the United States, please notify Citizens Connection department in advance at 1-800-549-0194 or (507) 354-3165 and we will open your card for use.  Citizens does not assess foreign transaction fees; however, the merchant or ATM you are using may do so.

Money passNeed an ATM?  Download the Money Pass App to identify thousands of ATM’s free for you to use nationwide.

Need to make a deposit? You can do that quickly and conveniently wherever you are with Mobile Deposit on our Go! Mobile app!

Safety and security of your accounts is our priority; on occasion you may receive a text, email or phone call from our after-hour fraud service or a bank representative asking you to verify transactions.  If we are unable to reach you, there may be a temporary hold placed on your card until we hear back and verify that the transactions in question were authorized by you.

Note: Fraud service representatives only ask that you verify transactions not account numbers. Scam calls often try to obtain account numbers and specific information in regards to your identity, which when given compromises your accounts.

In the event your Citizens MasterCard Debit Card has been lost or stolen, please contact Citizens Bank Minnesota immediately at (507) 354-3165 or after hours at  866-546-8273.

Thank you so much for choosing to bank with us and best wishes on your next travel adventure!

By: Citizens Connection Department

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