Debit Card Tips For Travel

Citizens Bank Minnesota MasterCardDebit Cards can be used anywhere!

Fraud Monitoring: Safety and security of your accounts is our priority.  On occasion, you may receive a text, email or phone call from our after-hour fraud service, or a bank representative, asking you to verify transactions.  A temporary hold may be placed on your card until you respond and verify that the transactions in question were authorized by you.

Note: Fraud service representatives only ask that you verify transactions not account numbers. Scam calls often try to obtain account numbers and specific information in regards to your identity, which when given compromises your accounts.

In the event your Citizens MasterCard Debit Card has been lost or stolen please contact Citizens Bank Minnesota immediately at (507) 354-3165 or after hours  888-297-3416.

Gas Station Purchases outside Minnesota: when purchasing at a Gas station outside of Minnesota you must select ‘Debit’ as the method of payment, always using your PIN. Due to fraud trends Credit or Signature method of payment will decline in certain areas.

International Purchases and Travel: If you are purchasing from a company that is based International, or traveling outside of the United States, please notify Citizens Connection department in advance at 1-800-549-0194 or (507) 354-3165 and we will open your card for use.  Citizens does not assess foreign transaction fees, however the merchant or ATM you are using may do so.

Need an ATM on the go?  Visit to identify thousands of ATM’s free for you to use nationwide.

Thank you so much for choosing to bank with us and best wishes on your next travel adventure!

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