Archive for the ‘ Banking ’ Category

Debit Card Tips For Travel

earth-globe-vector-148838Citizens Bank Minnesota’s MasterCard Debit Cards can be used anywhere!  Here are a few things to be aware of regarding your travels.

If you are using your debit card at a gas station outside of Minnesota you must select ‘Debit’ as the method of payment, always using your PIN. Due to recent fraud trends, Credit or Signature method of payment will decline in certain areas.

If you are purchasing from a company that is based International, or traveling outside of the United States, please notify Citizens Connection department in advance at 1-800-549-0194 or (507) 354-3165 and we will open your card for use.  Citizens does not assess foreign transaction fees; however, the merchant or ATM you are using may do so.

Money passNeed an ATM?  Download the Money Pass App to identify thousands of ATM’s free for you to use nationwide.

Need to make a deposit? You can do that quickly and conveniently wherever you are with Mobile Deposit on our Go! Mobile app!

Safety and security of your accounts is our priority; on occasion you may receive a text, email or phone call from our after-hour fraud service or a bank representative asking you to verify transactions.  If we are unable to reach you, there may be a temporary hold placed on your card until we hear back and verify that the transactions in question were authorized by you.

Note: Fraud service representatives only ask that you verify transactions not account numbers. Scam calls often try to obtain account numbers and specific information in regards to your identity, which when given compromises your accounts.

In the event your Citizens MasterCard Debit Card has been lost or stolen, please contact Citizens Bank Minnesota immediately at (507) 354-3165 or after hours at  866-546-8273.

Thank you so much for choosing to bank with us and best wishes on your next travel adventure!

By: Citizens Connection Department

Teach Children To Save – 2019


Jefferson Elementary 2nd graders made this awesome ‘thank you’ poster for us!

Citizens Bank Minnesota is a proud participant of National Teach Children to Save (TCTS). TCTS is an opportunity to foster relationships in our communities, while giving young people the tools and inspiration for a successful financial future.

This year several Citizens employees visited 908-second grade students in eleven schools to talk about saving money. We discussed the importance of saving, how interest is earned, the safety of saving in a bank, and how to earn money to save for important items in the future. The presentation includes a saving activity, which is a good visual, interactive way to illustrate the benefits of saving at a bank.

Citizens offers a great youth savings account, WooHoo! U!  This account is a tiered savings account that starts with a rate of 3.04% APY!

LEARN MORE about this youth savings account on our website here: WooHoo! U

If you are interested in opening a savings account for your child or grandchild at Citizens, please stop in to talk with one of our Client Service Representatives today!

By Lori Dummer, Marketing Assistant

WooHoo! U And The Impact On Savings With Compound Interest

WooHoo! U is a tiered youth savings account that earns 3.04% APY on balances up to $4,999.99.  Numbers on paper don’t really mean a whole lot until you can visually see the savings that the rate will bring over the course of time!

Take a look at our chart below and compare how much Citizens’ awesome WooHoo! U Youth Savings account can earn, vs. a financial institution with the national average rate.

It’s a no-brainer, WooHoo! U is the best youth savings account around!

Visit our website for more information: WooHoo! U – the BEST youth savings account!

Impact on Savings

Citizens announces changes to Marketing Department

Marketing group pic

Citizens Bank Minnesota is pleased to announce exciting changes in their Marketing Department.

The Citizens Marketing Department has certainly evolved over the years, from a one-woman shop in the early 2000’s to a team of five. As the future of bank marketing continues to evolve, especially with the addition of Digital Marketing and Data Analytics. Citizens understands that continued growth in this area is necessary and understands the important role a Marketing Department plays in promoting their business and mission.

Jon Maier – Director of Sales & Marketing

Maier, joining Citizens in 2017, has been promoted to Director of Sales and Marketing. Jon will continue in his role as Branch Manager of our Lakeville Branch. In his new role as Director of Sales and Marketing, he will be responsible for the overall sales and marketing program to grow the bank. He will oversee and monitor all sales and marketing initiatives, oversee and monitor the marketing budget, and develop yearly sales and marketing strategies with the marketing team.

Missy Visser – Marketing and Culture Officer

Visser, joining Citizens in 2000, has been promoted to Marketing and Culture Officer. Missy will continue to implement all traditional marketing strategies, brand management, event management, community outreach and PR for the bank as well as oversee the day-to-day functions of the marketing team. In her new role as Culture Officer, she will develop and implement yearly culture training, new hire culture training, and help ensure our staff is committed to Delivering the Ultimate Experience on a daily basis. In June, Missy will become a Strengths Finder coach and develop a training program for managers and staff to help them implement their strengths within their departments.

Sarah Seifert – Digital Marketing Coordinator

Seifert, joining Citizens in 2013, will continue to manage and implement all digital marketing strategies for the bank. Sarah will be responsible for all digital channels and being aware of what is new to the industry. Digital channels include social media outlets, website, and email marketing. Our goal with the changes is this will allow her to focus more of her efforts on SEO research, Google analytics and video development.

Lori Dummer – Marketing Assistant

Dummer, joining Citizens in 2015, will continue to manage the Gluck-n-Spiel Club along with the youth banking and scholarship programs. Lori’s new focus will be on customer and product marketing. She will develop customer retention strategies, research areas for customer growth and develop target marketing strategies.

Kris Wilfahrt – Marketing Assistant

Wilfahrt, recently added to the team as a temporary marketing assistant in early 2019, has been promoted to full-time. She will be our lead graphic designer with a focus on creative and administrative duties for the department.

Top 21 Mortgage Terms

In the mortgage world there are a lot of terms that may be confusing. Because of this, we put together a “Top 21 Mortgage Terms” video that lists many common terms and their definitions. If there is a mortgage term that you don’t see and you have questions about – don’t hesitate to reach out to us, we are always happy to help and we are only a text, phone call or email away!

Visit our Mortgage Center on our website, or give us a call at 800-549-0194.

Top 10 Reasons to WooHoo! With Citizens

Citizens is the home of WooHoo! Banking® and ultimate service. We have the best products and services to fit your banking needs! Watch our latest video and you’ll see why you’ll want to WooHoo! with us too!

For more information visit us at:


Citizens Bancorporation of New Ulm, Inc., parent company of Citizens Bank Minnesota, is pleased to announce the following promotions.

Julia Baumgartner, SVP/Chief Operations Officer

Baumgartner joined Citizens in 1991 as a Vice President, Commercial Loan Officer and was promoted to Senior Vice President in 2015. She graduated Summa Cum Laude from Kansas State University with a B.S. degree in Finance as well as a B.A. in Spanish. She is also a graduate of the Commercial Lending School at the University of Oklahoma and the Graduate School of Banking at the University of Wisconsin-Madison. In her new role, Baumgartner will be responsible to ensure that the Bank has the proper operational controls, administrative and reporting procedures, and people systems in place for the day-to-day operation of the Bank.

Tim Hoscheit, SVP/Chief Credit Officer

Hoscheit joined Citizens in 1986 as an Agricultural Loan Officer and was promoted to Vice President in 1991. Hoscheit was promoted to Senior Vice President in 2015. He is a graduate of Western Wisconsin Technical College with an Associate Degree in Finance. He is also a graduate of the Graduate School of Banking at the University of Colorado. In his new role, Hoscheit will be responsible for the review of the Bank’s loan portfolio on a continuing basis while providing support, direction, credit information, and loan policies and procedures to ensure its overall quality.

John Rieser, SVP/Chief Financial Officer

Rieser joined Citizens in December 2010 as an Assistant Vice President, Credit Analyst and was promoted to Assistant Vice President, Financial Officer in 2017.  He is a graduate of Wartburg College in Waverly, IA with a B.A. degree in Accounting.  John is currently attending the Graduate School of Banking at the University of Wisconsin-Madison and will graduate in 2019. In his new role, Rieser will be responsible for all accounting and financial analysis for the Bank, including budgeting, asset/liability management, financial reporting and tax planning.

Scott Tauer, VP/Branch Manager, La Salle

Tauer joined Citizens, La Salle Branch, in June 2010 as an Assistant Vice President, Lending and was promoted to Vice President, Lending in 2015. He is a graduate of Minnesota State University, Mankato with a B.S. degree in Business Management and a minor in Economics.  Scott has over 15 years of lending experience and specializes in Agricultural lending and Crop Insurance. He is also a 2018 graduate of the Graduate School of Banking at the University of Wisconsin-Madison.

Pat Brennan, Senior Vice President

Brennan joined Citizens in 1990 as a Commercial and Agricultural Lender and was promoted to Vice President in 1991. He is a graduate of Mankato State University with a Business degree. Pat has 41 years of Agricultural Lending experience including Crop Insurance Sales. He is a graduate of the Minnesota Bankers Association’s Commercial Lending School and Agricultural Lending School as well as a graduate of the Graduate School of Banking at the University of Wisconsin-Madison.

Shirley Laraway, Senior Vice President

Laraway joined Citizens in May 1996 as a Vice President, Mortgage Loan Officer. She is a graduate of University of Northern Iowa with a B.A. degree in Finance and Management. Shirley has 30 plus years of lending experience and specializes in Mortgage Lending.

Kevin Yager, Senior Vice President

Yager joined Citizens, Lafayette Branch, in December 1992 as a Vice President, Agricultural Lender. He is a graduate of the University of Minnesota with a B.A. degree in Ag Business and Economics. Kevin has 43 years of Agricultural Lending experience including Crop Insurance Sales. He is also a graduate of the Graduate School of Banking at the University of Colorado.

Brant Drill, Vice President

Drill joined Citizens in April 2004 as a Consumer Loan Officer and was promoted to Assistant Vice President, Lending in 2005. He is a Graduate of South Dakota State University with a B.S. degree in Agricultural Business. He is also a 2013 graduate of the Graduate School of Banking at the University of Wisconsin-Madison.

Jenn Wendorff, Assistant Cashier/Assistant Director of Client Services

Wendorff joined Citizens in June of 2003 as Receptionist. In 2005, she became a Client Service Representative and was promoted to Senior Client Service Representative in 2012. Wendorff was promoted to a Personal Banker in 2018. She has an Associate’s Degree in Business Management from Rasmussen College.

Mark Denn, Executive Vice President

Mark Denn, recently promoted to Executive Vice President, is now taking on the day-to-day management of the bank. Current bank President, Lou Geistfeld has announced his plans to retire at the end of 2019 at which time Denn will assume those responsibilities.

Citizens Bank Minnesota has its home office in New Ulm and branch offices in Lafayette, Lakeville and La Salle.

%d bloggers like this: