Archive for the ‘ Personal Finance ’ Category

Debit Card Tips For Travel

earth-globe-vector-148838Citizens Bank Minnesota’s MasterCard Debit Cards can be used anywhere!  Here are a few things to be aware of regarding your travels.

If you are using your debit card at a gas station outside of Minnesota you must select ‘Debit’ as the method of payment, always using your PIN. Due to recent fraud trends, Credit or Signature method of payment will decline in certain areas.

If you are purchasing from a company that is based International, or traveling outside of the United States, please notify Citizens Connection department in advance at 1-800-549-0194 or (507) 354-3165 and we will open your card for use.  Citizens does not assess foreign transaction fees; however, the merchant or ATM you are using may do so.

Money passNeed an ATM?  Download the Money Pass App to identify thousands of ATM’s free for you to use nationwide.

Need to make a deposit? You can do that quickly and conveniently wherever you are with Mobile Deposit on our Go! Mobile app!

Safety and security of your accounts is our priority; on occasion you may receive a text, email or phone call from our after-hour fraud service or a bank representative asking you to verify transactions.  If we are unable to reach you, there may be a temporary hold placed on your card until we hear back and verify that the transactions in question were authorized by you.

Note: Fraud service representatives only ask that you verify transactions not account numbers. Scam calls often try to obtain account numbers and specific information in regards to your identity, which when given compromises your accounts.

In the event your Citizens MasterCard Debit Card has been lost or stolen, please contact Citizens Bank Minnesota immediately at (507) 354-3165 or after hours at  866-546-8273.

Thank you so much for choosing to bank with us and best wishes on your next travel adventure!

By: Citizens Connection Department

WooHoo! U And The Impact On Savings With Compound Interest

WooHoo! U is a tiered youth savings account that earns 3.04% APY on balances up to $4,999.99.  Numbers on paper don’t really mean a whole lot until you can visually see the savings that the rate will bring over the course of time!

Take a look at our chart below and compare how much Citizens’ awesome WooHoo! U Youth Savings account can earn, vs. a financial institution with the national average rate.

It’s a no-brainer, WooHoo! U is the best youth savings account around!

Visit our website for more information: WooHoo! U – the BEST youth savings account!

Impact on Savings

Top 10 Reasons to WooHoo! With Citizens

Citizens is the home of WooHoo! Banking® and ultimate service. We have the best products and services to fit your banking needs! Watch our latest video and you’ll see why you’ll want to WooHoo! with us too!

For more information visit us at: http://www.citizensmn.bank

Protect Your Citizens Bank Minnesota Debit Card With The MyCardRules App

padlock logo    MyCardRules logo

The power to protect your Citizens Bank Minnesota Debit Card is in the palm of your hand!

Download this FREE mobile app that allows you to conveniently control when, where and how your Debit Card can be used!

  • Turn your cards off and on: Misplaced your card? Turn it off until you find it!
  • Get instant alerts: Receive alerts based on the rules you set.
  • Control where and how your Debit Card can be used: Out shopping or on vacation? Set the card to work only where you are!
  • Plus much more!

How to set up MyCardRules:

Download the app in the Apple or Google Play store

app store logos

Choose New User and enter in your card number:

MCR1    MCR2

MCR3Enter security code, zip code, and expiration date and accept MyCardRules Terms and condition and privacy policy:

 

 

 

 

Enter email address, password, re-enter password, and user full name, then next.

Password: 8-12 characters in length, with at least one number and one letter.

And you should be all set! You now have control over when, where and how your Citizens Bank Minnesota debit card can be used!

Contact Citizens at 800-549-0194 if you have any questions and we’d be happy to help!

Deposit Checks With Go! Mobile Deposit

Go Mobile Deposit

Go! Mobile Deposit allows customers to deposit checks to their Citizens Bank Minnesota checking and/or savings accounts using the camera on their iPhone or Android!

How do I enroll in Go! Mobile Deposit?

  • Select Mobile Deposit within our mobile app to enroll
  • Enter the required information
  • Select the account(s) you wish to deposit into
  • Registration is now submitted

When you receive the email that you are approved:

  • Login to your Go! Mobile app and select Mobile Deposit from the drop down menu
  • Accept the “Terms and Conditions”
  • Take a photo of the front and back of the endorsed check (must have your signature and “Via Mobile Deposit” written on back)
  • Type in the dollar amount (no decimal required)
  • Choose account to deposit into
  • Tap ‘Deposit Check’ and then ‘Done’
  • Wait for confirmation

WooHoo! It’s THAT easy!  Enroll in Go! Mobile Deposit today!

You can find more information at: www.citizensmn.bank/personal/go–mobile-deposit

Bank on the GO with Citizens Go! Mobile App!

Did you know you can bank anytime, anywhere, with the Citizens Bank Minnesota Go! Mobile App?  It’s a FREE download to your smart phone – download and use it today!

How to download the Citizens Mobile App

  • Apple Devicesgo to the Apple Store and search ‘Citizens Bank Minnesota’ to download the App

apple app

  • Android Devices go to the Google Play Store and search ‘Citizens Bank Minnesota’ to download the App

Google app

  • Login to Citizens Mobile App with Online Banking Credentials
    • You can enable the “Remember Me” feature
    • Touch ID or Face Recognition is also available on Select Devices

 Here are a few of the awesome features that are available on our Go!Mobile App!

  • View Accounts
  • View Statements
  • Mobile Deposit
  • Pay bills/person to person payments
  • Forgot Password Reset (see images below)

forgot password images

Questions? Contact Citizens Connection at 800-549-0194 and we’d be happy to help you!

 

How To Reset Your Online Banking Password

Forgetting your online banking password happens! Luckily there is an easy way to reset your password when and if it happens to you!

How do I set up the feature to reset my online banking password?

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  • Log onto your online banking and go to the options tab. Within the modify personal settings, enter in your own password reset question and answer, then scroll down to the bottom and click submit.

For help with setting up your password reset question and answer, or for any other questions, please contact Citizens Connection at 800-549-0194.

http://www.citizensmn.bank

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