Archive for the ‘ Fraud ’ Category

Protect Your Identity with Deluxe Provent Identity Theft Protection from EZShield

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Citizens Bank Minnesota and Deluxe Provent/EZShield are pleased to offer you Identity Theft Protection service! Check out this short video to see how EZShield protection can help you stay secure: EZShield Identity Theft Protection

Every year millions of consumers are affected by identity theft. It costs a great deal of time and money to restore your identity. Criminals continually find ways to steal your personal information and perpetrate fraud. But now you can do something to help protect yourself.

You can also learn more about Deluxe Provent Identity Theft Protection from EZShield on our website at: www.citizensmn.bank/personal/identity-theft-protection

Tips For Securing Your Social Media Accounts

cyber security awareness logoOctober is National Cyber Security Awareness Month, which highlights the importance of cybersecurity and online safety.

One of the biggest online presence that today’s society has is on social media platforms. Because they are being linked to an increasing number of applications on phones and other devices, it becomes even more necessary to secure them.

Securing your personal social media accounts

The different social media platforms have security features that you should take advantage of. Here are some tips for keeping your accounts secure:

  • Close the accounts that you’re not using. Forgotten social media accounts may be compromised without being noticed. Hackers can leverage these and access other accounts linked to it, like your email.
  • Check what apps are connected to your social media. Do you use Facebook or Google to sign in for any other applications? Assess if this type of access is necessary.
  • Practice good password hygiene. Use different passwords for your social media accounts, and also make sure each password is complex and unusual. Enabling 2-factor authentication can prevent unauthorized parties from accessing your accounts.
  • Keep your mobile apps updated. Make sure you have the latest version of the platform you’re using. Security patches protect you from the newest known threats.
  • Use a unique email for your social media accounts. If possible, create a whole new email specifically for social media accounts so that if you are compromised, the hackers won’t have access to any valuable information.

Securing corporate accounts

Social media is also used as the public face of enterprises or even entrepreneurs who use it as an advertising tool or an avenue to establish their brand. Hackers sometimes take over a company’s social media to promote their own brand, gain followers, or even spread a specific message. This form of hacktivism is an ongoing problem, especially with Twitter accounts.

Here are some tips to keep corporate social media accounts secure:

  • Monitor your social media regularly—keep an eye on what’s happening on all your social media platforms.
  • Limit access to only the necessary people—the fewer people with access, the better. This makes it easier to control the posts and avoid any deliberate sabotage.
  • Separate what is personal and what is professional—you don’t want to accidentally post something personal on a corporate account.
  • Audit which tools have access to your accounts—regulate tools that help with posting since they might be vulnerable to attacks.
  • Be aware of the latest security solutions—some platforms might be moving away from passwords soon, or they may be implementing a new security feature that you may want to implement.
  • Like all users, practice good password hygiene and also implement strict policies about patching and updating.

Source: www.trendmicro.com

Protect Your Citizens Bank Minnesota Debit Card With The MyCardRules App

padlock logo    MyCardRules logo

The power to protect your Citizens Bank Minnesota Debit Card is in the palm of your hand!

Download this FREE mobile app that allows you to conveniently control when, where and how your Debit Card can be used!

  • Turn your cards off and on: Misplaced your card? Turn it off until you find it!
  • Get instant alerts: Receive alerts based on the rules you set.
  • Control where and how your Debit Card can be used: Out shopping or on vacation? Set the card to work only where you are!
  • Plus much more!

How to set up MyCardRules:

Download the app in the Apple or Google Play store

app store logos

Choose New User and enter in your card number:

MCR1    MCR2

MCR3Enter security code, zip code, and expiration date and accept MyCardRules Terms and condition and privacy policy:

 

 

 

 

Enter email address, password, re-enter password, and user full name, then next.

Password: 8-12 characters in length, with at least one number and one letter.

And you should be all set! You now have control over when, where and how your Citizens Bank Minnesota debit card can be used!

Contact Citizens at 800-549-0194 if you have any questions and we’d be happy to help!

Equifax Announces Data Breach

Last week, Equifax, one of the nation’s three largest credit bureaus, disclosed that it was subject to a massive data breach, potentially impacting approximately 143 million U.S. consumers.

We’re sure you have questions. For answers, you can go to www.equifaxsecurity2017.com or call 1-866-447-7559. The Equifax call center is open every day (including weekends) from 7:00 a.m. – 1:00 a.m. Eastern time.

 A number of experts also advise consumers to place a credit freeze on their credit reports, if they believe they are at risk of identity theft. If you would like to place a security freeze on your Equifax credit information, please visit www.freeze.equifax.com and follow the instructions provided.

This is being provided for informational purposes only. Citizens Bank Minnesota is not making recommendations of action or inaction. It is important for you to consider what may be the best option for you.

Citizens Offers Identity Theft Protection

As we have seen, criminals continually find ways to steal personal information and perpetrate fraud. Citizens Bank Minnesota does offer Deluxe Provent® Identity Theft Protection service for only $4.99/month. You can enroll in this service and receive your first month FREE! To learn more about this service and to enroll, please click the link below.

Deluxe Provent® Identity Theft Protection

As always, if you have any questions please give Citizens Connection a call at
1-800-549-0194

I Bought What?! Enroll in Text Alerts!

shutterstock_387607450Don’t get caught off-guard by fraudulent activity on your debit card! With Citizens Bank Minnesota’s MasterCard Debit Card, you can enroll to receive FREE* smsGuardian text alerts for your card activity! This is a great tool for fraud prevention and detection.

*Message and data rates may apply

 

Enroll in smsGuardian Text Alerts today!

Enrollment must be completed for each card number.  If at any time your debit card number or cell phone number change, you will need to re-enroll with updated information.

Alerts will be sent for the following:

  • Out of state transactions
  • International transactions
  • Card not present and online purchases
  • Authorizations greater than $300.00
  • 8 or more transactions in 24 hours
  • Declined authorization attempts

If you receive an alert for a transaction or attempt that was not initiated by you and you believe to be fraudulent, reply to the text with the code provided in the alert and your card will be shut down immediately.  If you have questions regarding the alert or need additional information, contact our Citizens Connection Department at 1-800-549-0194 available Monday thru Friday 7:30am – 5:00 pm and Saturday 9am – 12pm.

By: Melissa Bergeman, Citizens Connection Manager/Complaint Resolution Officer

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